Terms & conditions
Last updated: 6 June, 2025
Welcome to Oriignz. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our platform, you agree to comply with and be bound by the terms set out below. Please read them carefully.
General Terms
These Terms apply to all visitors, users, and customers of Oriignz.
Oriignz reserves the right to update or modify these Terms at any time without prior notice. It is your responsibility to review them periodically.
Continued use of the website after changes are made implies your acceptance of the updated Terms.
Payments & Pricing
All prices listed on the website are in Indian Rupees (INR) and are inclusive of GST unless stated otherwise.
We accept secure payments via major debit/credit cards, UPI, net banking, and select digital wallets.
For custom or made-to-order pieces, partial or full payment may be required in advance. The final price may vary depending on materials, design, or personalization.
Returns & Exchanges
Due to the handcrafted and personalized nature of our jewelry, returns and refunds are not accepted, unless the product is defective or incorrect.
Products must be unused, in original packaging, and with tags intact for eligibility.
Refunds or replacements for defective products will be processed after internal verification.
Shipping & Delivery
Orders are usually shipped within 8–14 working days from the date of confirmation unless otherwise specified.
Delivery times may vary depending on your location and are subject to third-party logistics performance.
Oriignz is not liable for delays caused by courier companies, weather conditions, or other unforeseen circumstances.
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees.
Intellectual Property
All content, product designs, images, logos, and materials on this website are the exclusive intellectual property of Oriignz.
Unauthorized use, reproduction, modification, or distribution of any content is strictly prohibited and may lead to legal action.
Privacy & Data Protection
By using our website, you agree to Oriignz’s Privacy Policy.
We collect, store, and process customer data securely in accordance with applicable Indian data protection laws.
Your personal information will not be sold or shared with third parties without your explicit consent, except where required by law.
Contact Information
For any questions, feedback, or concerns regarding these Terms and Conditions, please contact:
Email: support@oriignz.com
By using our website and services, you acknowledge that you have read and agree to these Terms and Conditions.